FAQs
Find the answers here
At Esinahs Handmade HQ, we understand that our customers may have questions about our products, shipping, and other important issues. That's why we have put together this comprehensive FAQ page, to help you find the answers you need. We have tried to cover all of the most frequently asked questions, but if you don't see the answer to your question, please contact us and our friendly team will be happy to help.
Do you sell gift cards?
Q: What is Esinahs Handmade HQ?
A: Esinahs Handmade HQ is a craft store that specializes in handmade and unique items. We offer a wide range of items, from personal accessories to home décor, that are perfect for gifts or personal use.
Q: What type of items do you sell?
A: We sell a wide range of handmade items, including baby gifts, holiday décor, embroidered iron-on patches, home décor, and other accessories. Our items are mostly made to order.
Q: Do you offer gift cards?
A: Yes, we do! We offer eGift Cards of various amounts!
Q: Where are you located?
A: We are an online store, so we don't have a physical location. However, our items can be shipped to anywhere in the US
Q: Are your items customizable?
A: We offer some customization options on certain items. Please contact us directly for more information on how to place a custom order.
Q: How can I purchase items from Esinahs Handmade HQ?
A: You can purchase items directly from our website. Simply browse our selection, add items to your cart, and check out! If you have an idea that you would like to explore, contact us and let's see if we can make your vision a reality.
Do you offer same-day delivery?
At Esinahs Handmade HQ, we know that timing is everything when it comes to crafting. That's why we're proud to offer same day delivery on select premade items to our local customers. Please note that most of our items are made to order and cannot be fulfilled and delivered same day. Contact us to find out more about our same day delivery options.
What is your return policy?
We take great pride in the quality of our handmade crafts at Esinahs Handmade HQ. While we do not accept returns, we are happy to address any quality concerns you may have. Please contact us within 7 days of receiving your order so we can address any issues promptly.
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